Free shipping on orders of $35 or more. Ships from U.S. warehouses in 1–2 business days.

Contact information

For an order, a light that stopped working or a warranty claim, email support@hiboitec.com. For questions before you buy, email hello@hiboitec.com. We reply to most emails within one business day. If you have not heard back, please check your spam folder.

Email

Trade, creator and press contacts are on our Contact page.

Service hours

Monday – Friday, 9 am – 6 pm Pacific Time (holidays and weekends excluded).

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